From a home buyer perspective: Qualities that make an awesome Realtor:
There are many realtors. However, a good real estate agent can be difficult to find, especially if you do not know what you are looking for.
We had a chat with some industry experts to find out what homebuyer normally are looking for when scouting around for the perfect agent, to assist them in buying their dream home.
- They communicate
As a house seller or buyer it can be stressful dealing with an agent who’s not a great communicator. The real estate market is time sensitive, so you need an agent who will let you know quickly where you stand with your current buying or selling situation so you can move on quickly to another property or potential buyer.Jean Bowie from a top real estate brokerage says that one of the biggest frustrations for people is a lack of communication or even worse, miscommunication from their agent.“It’s so important that realtor stays in constant contact with their clients and customers. What seems like insignificant information to an agent who’s been in the business for years can be really important to clients who are new to the real estate game,” says Jean.
- They’re proactive
A good real estate agent should be proactively calling potential buyers, communicating with existing customers and constantly chasing new leads. The key element of being proactive is keeping the client well informed. If your clients keep calling you, you’re not giving them enough information.
- They listen
Something that works hand in hand with our first tip today, a good agent must be able to keep his mouth shut and open up his both ear to listen at the appropriate times to listen to his clients.Most homebuyer will tell you to be wary of an agent who talks too much. If you can’t get a word in when communicating with your agent, then you’ve got a problem.If a real estate agent cant keep his mouth shut, he wouldn’t have the opportunity to really listen to his client, and to understand the clients’ needs.A good agent listens digest and then communicate to the client a solution that meets their needs.
- They’re client motivated
Simply put, if the customer gets a good a deal, the agent gets a good deal, which is why it ‘s so important to choose an agent who puts their customers first.A good agent will always have their clients needs as their top priority.“Buying and selling houses can be stressful and it’s important for the agent to make sure that the client is feeling supported and happy.”
- They can read and adapt to their clients’ needs
It’s also important it is for an agent to be able to ‘read’ their client.Some clients like to communicate via email, some prefer a quick text message and others like to receive a phone call so they can have a chat about what’s happening with their saleIt’s the responsibility of a good agent to suss out the clients’ preferred method of communication so they don’t feel either ignored by silence or pressured by too much communication.
- They know their clients time frame
Timing awareness is essential to a good client/agent relationship.An agent need to know if the client is in a hurry to sell. If they need to settle soon, the agent should know this and should be working to a tighter time frame.If the client isn’t in a rush the agent can shop around and advise the client to wait for a better market so they can get a decent price on their house.
- They know their customers selling motivation
Is the customer selling due to the certain urgent financial situation, or is he selling for a profit or is he selling to prepare for retirement?A good agent must know the real motivation of any purchase or selling decision of a customer, and he will be able to align with the customer intention, thereby resulting in higher closing rates.
- Be punctual:
Enough said, home buyers hate agents who are always late or who were always shifting appointment time.For a realtor, time is money. However, an appointment committed is the first covenant that you had established with your client. Be professional and always do our best to stick to our promise and your customer will certainly stick to you!
Ultimately, how do you know you are a good realtor agent? It is when your customer has no hesitation in providing referrals for you on a frequent basis.